TITLE:               

The impact of the organizational climate on job satisfaction in the Yemeni telecommunications sector

AUTHORS:     

Sabri Ameen Mohammed Al-Dhubhani, Prof. Zayed Naji Shawesh 

DOI:  10.5110/77. 1114               Page:   146-169           Vol: 19    Issue: 02   Year: 2024

ABSTRACT

The study aimed to determine the impact of the organizational climate (organizational structure, leadership pattern, communication pattern, working procedures, participation in decision-making, human resources development) on job satisfaction. The study also aims to identify the reality of the organizational climate in the Yemeni telecommunications sector, and to identify the levels of job satisfaction in its dimensions in the Yemeni telecommunications sector. The study followed the descriptive analytical approach, and the study population was determined by (475) employees in leadership and supervisory positions in three companies in the Yemeni telecommunications sector, which were selected based on the comprehensive inventory method. The study tool was distributed to all members of society electronically (email, social media) as well as on paper. After the field application, the researcher retrieved (404) questionnaires with a recovery rate of (85.05%), of which (389) questionnaires were valid for analysis, at a rate of (81.89%). Due to the lack of responsiveness of all community items, it can be considered a large random sample representative of the study community. (389) questionnaires were analyzed using the two programs (SPSS) (Amos) version (26).The study found that the telecommunications sector has a highly appropriate organizational climate from the point of view of its employees. The study also found an average level of factors that enhance job satisfaction among the cadres working in the telecommunications sector and its various companies and institutions. The results of the study also showed that there is a statistically significant impact of the organizational climate in terms of its dimensions (leadership pattern, work procedures, participation in the decision, and human resources development) on job satisfaction with the Yemeni telecommunications sector. There is no statistically significant impact of the dimensions of the organizational climate in terms of (organizational structure, and communication pattern) on job satisfaction with the Yemeni telecommunications sector. 

 Keywords:

organizational climate, job satisfaction, Yemeni telecom sector

Received: 26 January 2024

Accepted: 12 February 2024

Published: 20 February 2024